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Top 10 Member FAQs:
Where can I find a record of my downloaded documents?
How do I change my password?
Legal Disclamer
What is the Our Privacy Policy?
My member name and password do not seem to work. Why?
Why do I keep getting booted out and have to re-login?
What if I forgot my password and/or member name?
What kinds of products are available online?
Who are the experts that answer questions from the "Ask An Expert" section?
Can you explain the three MAIA programs?


Where can I find a record of my downloaded documents?

On the left hand side of the screen, click on "Control Panel" and under Views/History, you will see a Downloads link Here you will view your download history.

How do I change my password?

Log into your account and click on "Control Panel" (on the left hand side), then under "Account" you will see the change password link. Click the link and enter the desired new password.

Legal Disclamer

You can view our Licensing Agreement at
http://www.maknowledge.com/page.cfm/1,0,0,0,0,lg_disclamer,0,0.html

What is the Our Privacy Policy?

You can view our Privacy Policy at
http://www.maknowledge.com/page.cfm/1,0,0,0,0,lg_privacy,0,0.html

My member name and password do not seem to work. Why?

Two scenarios happen with incorrect login information:
  1. Login remains on the same/home page:
    • Ensure that your system clock, both the date and time is correct.
    • Check that your cookie settings are on a medium privacy level.
    • Reset all cookies in your browser.
    • You may want to also re-set the cache in the browser.
  2. You are directed to another page:
    • Ensure that your caps lock is off as your member name and password are case sensitive.
    • If you continue to have problems please call MAIA at 1-866-626-6226.

Why do I keep getting booted out and have to re-login?

This happens when your cookie expires, usually a 24-hour period, but it has been known to be longer. Also someone else may be using your username and password. This system will only accept one user per username and password.

What if I forgot my password and/or member name?

If you cannot remember your password or member name, please visit this page and enter the requested information. You will receive an email with your password and/or member name.

What kinds of products are available online?

MAIA's entire line of support material is available for purchase online. This includes Barry Van Over's ABCs of Success, Dr. Terrence Webster-Doyle's Bully Buster program, and the Kovar's Martial Arts Career Training.

Who are the experts that answer questions from the "Ask An Expert" section?

The experts are MAIA consultants who are available to answer specific questions. The MAIA consultants have extensive experience in operating martial arts schools and have a wealth of information to share with maSuccess.com members.

Can you explain the three MAIA programs?

The Value program is an entry level program for those who are not currently MAIA members. In this program, users will be able to familiarize themselves with the maSuccess information base and will be sent the monthly maSuccess magazine.

The Success program is a part of the MAIA membership. In addition to the monthly SuccessKit, users will have access to all of the information on maSuccess.com.

The Elite program is the highest level program available to professional martial artists. This program supports a school's growth and assists school owners in reaching their full potential by teaching them effective strategies as proven by the industry's most successful professionals.

The Elite program includes all of the benefits and features of the Success and Advantage programs as well as special equipment pricing from Century Martial Art Supply, customized advertising support, a special start up package, audio CD's, phone consultations including additional personal coaching, detailed analyses of performance and progress, the opportunity to attend the Success Seminars, and a special seminar at the Super Show in Las Vegas.


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